# What each status word means > Look up every status word SquadRoom shows on tasks, tickets, docs, scheduled jobs, Chat, your squad, integrations, billing, and your workspace. See what each means and what to do. ## Tasks ### Columns on the Tasks board | Status | What it means | What to do | | --------------- | ------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------- | | **Queued** | No run is going on the task: it waits for a free slot, a start time, its subtasks, or its next run. A paused or stopped task sits here too. | Read the line on the card. If many tasks wait for a slot, raise **Agent Task Concurrency** in **Settings > Workspace**. | | **In Progress** | Your squad is working on the task now. Its window says **Working**. | Read the line on the card. Comment on the task to change direction. | | **Blocked** | The task waits for your answer on an open ticket. | Answer every ask under **Tasks > Tickets**, or archive the ticket. The task moves to **Queued**, then to **In Progress** when its next run starts. | | **Done** | The task is finished. A main task, not a subtask, ends with a report. | Read the report under **Latest outcomes** on **Dashboard**. | These states have no column: | Status | Where you see it | What it means | What to do | | -------- | ------------------------------------------- | ---------------------------------------------------------------------------------------- | --------------------------------------------------- | | Proposed | **Tasks > Suggestions** | Work your squad suggested while finishing another task. Nothing runs until you start it. | **Start** makes it a task. **Dismiss** archives it. | | Archived | Not on the board | You archived the task. It doesn't count as done and takes no comments. | Nothing. | | review | **Child Tasks** in the parent task's window | Your lead is checking a subtask before it adds the result to the parent. | Nothing. | ### Lines on a task card A card can show one of these lines. | Line | What it means | What to do | | ----------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------- | | A step in plain words, with a green dot | What the squad member is doing now. | Nothing. | | "Step N of M" | Where the task's plan stands. | Open the task to see the **Plan**. | | "Starts" and a time | Handed-on work waits for its start time. | Nothing, or open the task and choose **Start now**. | | "From" and a task's title | Another task handed this one on. | Nothing. | | "Working on" and a subtask's title, or "Working on N subtasks" | Its subtasks are running. | Nothing. | | "Waiting on" and a subtask's title, or "Waiting on N subtasks" | The task waits for its subtasks to finish. | Nothing. | | A subtask's title and "is blocked. Open it to continue." | A subtask waits for your answer. | Open the subtask and answer its ticket. | | A subtask's title and "stopped. Open it to continue.", or "N subtasks stopped. Open one to continue." | A subtask stopped and won't move without you. | Open it, then retry it or comment. | | "No progress for 1h" (or more hours or days) | The run has shown no progress for that long. Nothing is stopped. | Wait, or open the task and choose **Retry**. | | "Paused" | You paused this task. | Open the task and choose **Resume Task**. | | "Paused · whole squad" | You paused the whole squad. | Choose **Resume squad** on **Tasks**. | | "Paused · monthly credit limit reached" | Your monthly credit limit paused the squad. | Raise or turn off the limit in **Settings > Usage**, or wait for the next billing cycle. | | "Paused · agent" | You paused the squad member that owns the task. | Resume the squad member on **Squad**. | | "Waiting for credits · restarts by itself after a top-up" | The task's research ran out of credits, so it stopped and waits. | Nothing. It restarts after a top-up or when your monthly credits renew. See [A task that runs out of credits](/docs/costs#a-task-that-runs-out-of-credits). | | "Last run failed ·" a reason, "Retrying" | The last run failed, and SquadRoom is retrying. | Nothing, unless the reason names something to fix. | | "Stopped ·" a reason, "Retry or comment to continue." | Runs kept failing, and retries stopped. | Fix the reason, then choose **Retry** or comment. | | "Stopped after repeated failures. The SquadRoom team has it. Retry or comment to start again." | Runs kept failing or ending early, and retries stopped. The SquadRoom team is told. | Nothing is needed. To start it again now, choose **Retry** or comment. | The reason in a "Stopped" or "Last run failed" line: | Reason | What to do | | --------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------- | | "agent runtime needs an update" | Update your workspace from the account menu when **Update** shows **Available**. Until then, there's nothing to do. | | "model provider sign-in failed, reconnect it in Settings" | Reconnect the provider in **Settings > Model Providers**. | | "model provider rejected the request" | Check your provider account and model in **Settings > Model Providers**. | | "model provider is not responding" | Wait, or add a fallback provider in **Settings > Model Providers**. | | "the last run crashed" | Choose **Retry**. | ### Inside a task | Status | What it means | What to do | | ----------------------------------------------------------------------- | ------------------------------------------ | --------------------------------------------------- | | **Working** | A run is going. | Nothing. | | An ask type and "· waiting on you", such as "Approval · waiting on you" | An open ticket on this task needs you. | Answer it in the task or under **Tasks > Tickets**. | | "Waiting for owner input" | The task is **Blocked** and waits for you. | Open **Tasks > Tickets**. | In the **Plan**, the mark beside each step shows whether it is done, to do, or under way. A dropped step shows "Dropped:" and the reason. Under **Who worked on this**, each squad member shows "is working on it", "starts soon", "could not finish", or what it did. One that ran out of time shows "Ran out of time before returning." ### Priority | Priority | Where it shows | | ----------------------------------------- | ----------------------------------------------------------------------------------------------- | | **Low**, **Normal**, **High**, **Urgent** | On **New Task** and in the **All Priorities** filter. A new task is **Normal**. | | **Urgent**, **High** | On a ticket row, when the squad member set that priority. A normal or low ticket shows no mark. | ## Tickets Tickets are under **Tasks > Tickets**. The tab shows how many are open, such as **Tickets 2**. | Status | What it means | What to do | | -------------------- | ------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------ | | **Approval** | Your squad asks you to approve an exact action or draft before it happens. | Choose **Approve**, or **Request changes** and say what to change. | | **Decision** | Your squad asks you to choose between options. | Pick one, or more when the ticket allows it, or choose **None of these fit** and write your own. | | **Question** | Your squad needs a fact from you, or access only you can give. | Type the answer. | | "N awaiting you" | How many asks still need you. | Answer each one. | | "Answered" | You answered every ask. | Nothing. | | The age with a clock | The ticket has waited over 24 hours. Point at the clock to see "Waiting for over 24 hours". | Answer it, or archive it if you no longer need it. | | "Urgent" or "High" | The squad member marked the ticket urgent or high priority. | Answer it first. | On **Dashboard**, **Needs you** lists the same tickets, each with **Review ticket** or "N answers needed". ## Docs | Status | Where you see it | What it means | What to do | | ----------------------------------------------------------- | -------------------------------------- | ------------------------------------------------------------------------------------ | ----------------------------------------------------------- | | "Checked N days ago" | A research note | When the note was last checked. It's reused as it is until it reaches its age limit. | Nothing. | | "Re-check due" | A research note | The note passed its age limit. The next task that needs it updates it first. | Nothing. | | "Latest" | A doc's **Version history** | The newest saved version. | Nothing. | | "Saved version" | A doc opened from a report or a ticket | The exact version handed to you. It can't change. | Nothing. Open the doc from **Docs** for its newest version. | | "Locked while this document is attached to an open Ticket." | A doc on an open ticket | You can't edit it until the ticket closes. | Answer the ticket. | | "Document unavailable" or "Saved version unavailable" | A doc you open | The doc or the saved version is gone, for example archived. | Close it. | ## Scheduled jobs Scheduled jobs are on **Calendar**, under **Scheduled Jobs**. | Status | What it means | What to do | | -------------------------------------- | ----------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------ | | **Active** | The job runs on its schedule. | Nothing. | | **Paused** | The job doesn't run: "No runs will start automatically". | Choose **Resume Schedule**. | | "Next" and a time | When the job runs next. | Nothing. | | "Next run not available yet" | The next run time isn't worked out yet. | Wait. | | **Run now**, **Starting**, **Running** | The job's run button. While it says **Running**, no second run starts. | Wait for the run to finish. | | "Telegram Home Channel Not Set" | Telegram is connected, but no Telegram user ID is saved, so results can't go there. | Add your ID from @userinfobot under **Your Telegram user ID** in **Settings > Messaging**. | Each run under **Recent runs** shows one of these: | Run state | What it means | What to do | | --------------- | ------------------------------------- | --------------------------------------------------------------- | | **Queued** | The run's task waits to start. | Nothing. | | **Running** | The run is going. | Nothing. | | **In review** | Your lead is checking the run's work. | Nothing. | | **Needs input** | The run waits for your answer. | Answer its ticket under **Tasks > Tickets**. | | **Proposed** | The run suggested more work. | Start or dismiss it under **Tasks > Suggestions**. | | **Completed** | The run finished. | Open it to read the result. | | **Archived** | The run's task was archived. | Nothing. | | **Failed** | The run didn't finish. | Open it for the reason, then choose **Run now** or fix the job. | ## Playbooks Playbooks are on **Skills > Playbooks**. | Status | What it means | What to do | | --------------------- | --------------------------------------------------------- | --------------------------------------------------- | | **Available** | You haven't set up this playbook. The card shows no mark. | Choose **Set up**. | | **Setup in progress** | Your lead is setting it up in Chat. | Finish the setup in Chat. | | **Setup incomplete** | The setup stopped before it finished. | Start the setup again. | | **Installed** | The playbook runs. | Choose **View skill** to read it. | | **Not running** | You stopped its job on the Calendar. | Choose **Set up again** to run it again. | | **Needs attention** | 3 runs in a row failed, and the playbook paused. | Check its schedule on **Calendar**, then resume it. | | **Setup unavailable** | Your workspace can't set it up right now. | Try again later. | ## Chat | Status | What it means | What to do | | --------------------------------------------------------- | ------------------------------------------------------------- | ------------------------------------------------------ | | "Thinking" | The squad member is working on a reply. | Wait, or send a message that waits its turn. | | "Worked for" and a time | The reply is done. Open it to see the work behind it. | Nothing. | | "Recovering reply" | The reply failed, and SquadRoom is retrying it. | Wait. | | **Retry reply** | The reply failed. | Choose it to try again. | | "Flagged for internal repair. No action needed from you." | The reply failed after its retries, and SquadRoom flagged it. | Nothing. Send a new message if you need an answer now. | | "Reply stopped" | You stopped the reply. | Send a new message. | | A waiting message with **Steer** | Your message waits for the current reply to end. | Choose **Steer** to stop the reply and send it now. | ### Live browser | Status | What it means | What to do | | ----------------------------- | ----------------------------------------------------- | ------------------------------------------- | | "Live Session" | A squad member is using a browser, and you can watch. | Choose **Take Control** to use it yourself. | | "User in Control" | You control the browser, for example to sign in. | Choose **I am done** to hand it back. | | "Browser session unavailable" | The session ended. | Close the window and go back to Chat. | ## Squad | Status | Where you see it | What it means | What to do | | ------------------------- | ------------------------------------------------------------------ | ---------------------------------------------------------------------------------------------------- | ------------------ | | "Working" | The squad member's profile, and **Squad on duty** on **Dashboard** | It has a task in progress. **Squad on duty** says "Working on N" when it has several. | Nothing. | | "Waiting on you" | The profile, and **Squad on duty** | One of its tasks is **Blocked**. | Answer its ticket. | | "Idle" | The profile, and **Squad on duty** | It has no task in progress. **Squad on duty** shows when it was last active instead, if it has been. | Nothing. | | "Paused" | The squad member's card | You paused it. It starts no new work, and the rest of your squad keeps going. | Choose **Resume**. | | "No active task" | The squad member's card | It isn't working on a task. | Nothing. | | "Never active" | The squad member's card | It hasn't worked on a task yet. | Nothing. | | "Ready for the next Task" | **Squad on duty** | It has no current or recent task. | Nothing. | Four counts sit at the top of **Dashboard**. **Active agents** is squad members working now, and **In progress** is tasks moving now. **Waiting on you** is open decisions, and **Done today** is tasks finished today. ## Skills Skills on **Skills > Marketplace** carry one of these marks: | Status | What it means | What to do | | ---------------------- | --------------------------------------------------------------------------------- | -------------------------------- | | **Works in SquadRoom** | The skill installs and runs in your workspace. | Choose **Install**. | | **Needs adapting** | It installs, but your squad has to adapt parts of it. | Install it if you still want it. | | **Not for SquadRoom** | It's made for another kind of computer or tool and can't be installed. | Pick another skill. | | **Won't install** | It breaks an import rule, such as being larger than 5 MB, and can't be installed. | Pick another skill. | | **Not checked yet** | SquadRoom hasn't checked it yet. | Install it with care. | | **Installed** | It's in your workspace. | Find it under **Your skills**. | | "Not assigned" | A skill under **Your skills** that no squad member uses. | Assign it to a squad member. | ## Integrations | Status | Where you see it | What it means | What to do | | -------------------- | ---------------- | ---------------------------------------------- | ---------------------------------------------------------------- | | "Not connected" | An app's card | No account is connected. | Choose **Connect**. | | "Connecting account" | An app's card | You started a sign-in. | Finish it in the window the app opened, then choose **Refresh**. | | A check mark | An app's card | At least one account is connected and working. | Nothing. | | "N accounts" | An app's card | How many accounts you connected. | Choose **Manage** to see them. | Each account under **Manage** has a dot. Point at it to read its state: | State | What it means | What to do | | ------------------------ | ---------------------------- | ----------------------------------- | | Connected | The account works. | Nothing. | | Starting, Pending | The sign-in isn't finished. | Finish it, then choose **Refresh**. | | Expired, Failed, Revoked | The account stopped working. | Disconnect it and connect it again. | | Disabled | The account is turned off. | Connect it again if you need it. | When an account becomes Expired, Failed, or Disabled, the bell at the top also tells you to reconnect it, such as "Your Gmail sign-in expired. Reconnect it so your squad can use it again." Selecting it opens **Settings > Integrations**. See [Reconnect an account](/docs/integrations#reconnect-an-account). Custom servers under **Custom** show one of these: | Status | What it means | What to do | | ---------------- | ----------------------------------------------------------- | ------------------- | | "Not authorized" | The server needs you to sign in. | Choose **Connect**. | | "Connected" | You signed in to the server. | Nothing. | | "Token auth" | The server uses the token (a fixed access code) you pasted. | Nothing. | | "No auth" | The server needs no sign-in. | Nothing. | ## Model providers | Status | Where you see it | What it means | What to do | | --------------------------------- | ----------------------------------------------------------------- | ----------------------------------------------------- | --------------------------------------------------------------------- | | **Set up** | A provider's row in **Settings > Model Providers** | The provider isn't connected. | Click the row to connect it. | | **Connected** | A provider's row | The provider is connected. | Nothing. | | **Reconnect** | A provider's row | The provider refused one of your accounts. | Open the row and sign in again, or replace the key. | | "Active" | An account in a provider's window | Your squad runs on this account now. | Nothing. | | "Available" | An account in a provider's window | Saved, but not in use. | Choose **Use** to switch to it. | | "Sign-in expired" | An account in a provider's window, and **Settings > Usage** | The provider refused the account on its last run. | Choose **Sign in again** or **Update token**. | | "Key rejected" | An API key (your provider's secret code) under **Rotation order** | The provider refused the key. | Replace the key. | | "In use now" | **Model accounts** in **Settings > Usage** | Your squad runs on this account now. | Nothing. | | "Ready to take over" | **Model accounts** | It takes over when the account in use hits its limit. | Nothing. | | "Saved, not in rotation" | **Model accounts** | Saved, but it won't be used. | Make it active in **Settings > Model Providers** if you want it used. | | **Active**, **Ready**, **Set up** | An image provider's row | In use for images, ready to use, or not set up. | Choose **Use as default** on a ready provider to use it. | ## Messaging | Status | What it means | What to do | | ----------------- | -------------------------------------------------------- | ------------------------------------------------ | | **Connected** | Your Telegram bot is connected: "Telegram is connected". | Nothing. | | **Not connected** | No bot is connected. | Add a **Bot Token** in **Settings > Messaging**. | ## Credits | Status | Where you see it | What it means | What to do | | ------------------------------ | ---------------- | -------------------------------------------------------------------- | --------------------------------------------------- | | A number with a spark icon | The top bar | Your credits left. It changes color when credits run low or out. | Click it to open **Settings > Usage**. | | "Credits running low" | The sidebar | Under 15% of this cycle's credits are left. | Choose **Top up credits**, or wait for the reset. | | "Credits are used up" | The sidebar | No credits are left, so research is paused. Your squad isn't paused. | Choose **Top up credits**, or wait for the reset. | | "No credits on the free plan" | The sidebar | The Free plan has no credits. | Choose **Upgrade to Launch**. | | "Monthly limit almost reached" | The sidebar | You used 80% of your monthly limit. | Choose **Review limit**. | | "Monthly limit reached" | The sidebar | The whole squad is paused. | Choose **Raise limit**, or wait for the next cycle. | ## Billing | Status | What it means | What to do | | ------------------ | ------------------------------------------------------------- | -------------------------------------------------------- | | **Free** | You have no paid plan. | Choose **Upgrade to Launch**. | | **Active** | Your Launch plan is paid and renews. | Nothing. | | **Pending** | Your payment is being processed. | Wait. | | **On hold** | Your plan is on hold. | Check your payment method under **Manage subscription**. | | **Payment failed** | Your last payment didn't go through, so your squad is paused. | Choose **Subscribe again**. | | **Cancelled** | You cancelled your plan. | Nothing, or choose **Manage subscription**. | | **Expired** | Your plan ended, so your squad is paused. | Choose **Subscribe again**. | | **Inactive** | Your plan isn't active. | Choose **Manage subscription**. | Rows under **Billing History** show the payment's state from the payment provider: "succeeded", "processing", "failed", or "cancelled". A refund shows as its own **Refund** row. ## Backups Backups are in **Settings > Workspace**, under **Data & Backups**. | Status | What it means | What to do | | ---------------------------------------- | ---------------------------------------------------------- | ------------------------------------------------------------- | | **Pending** | The backup is being made. | Wait, or choose **Retry pending backup** if it stays pending. | | **Failed** | The backup didn't finish. | Read the reason under it, then make a new backup. | | "Secrets included" or "Secrets excluded" | Whether the backup holds your keys and secrets. | Nothing. | | **Preparing restore…** | SquadRoom is stopping the workspace to restore the backup. | Wait. Don't start new tasks. | | **Restoring…** | The backup is being restored. | Wait. Don't start new tasks. | | **Restored** | The restore finished. | Nothing. | | **Restore failed** | The restore didn't finish. | Read the reason, then go on with your original workspace. | ## Workspace | Status | Where you see it | What it means | What to do | | ---------------------------------- | ---------------- | ------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------- | | **ONLINE** | The top bar | Your workspace answers. | Nothing. | | **CONNECTING** | The top bar | The page is reaching your workspace. | Wait. | | **OFFLINE** | The top bar | The page can't reach your workspace. | Reload the page. If it stays offline, see [When setup won't finish](/docs/setup-problems). | | **Pause squad**, **Resume squad** | **Tasks** | **Resume squad** shows while the squad is paused: no new runs, wake-ups, or scheduled runs start. | Choose **Resume squad** to start again. | | **Update** with **Available** | The account menu | A newer version of your workspace is ready. | Choose it, then **Update workspace**. Your squad is away for a short time. Your work and settings stay. | | "Your squad is getting an upgrade" | The whole screen | Your workspace is updating. | Wait. Everything is where you left it. | During setup, the title says "Your squad is moving in." while your workspace is built. It says "Your workspace is ready." when it's done, or "Setup needs another try." if it failed. When your workspace isn't ready, a recovery screen shows one of these: | Screen title | What it means | What to do | | ------------------------------ | ---------------------------------------------------------------------------------------- | ---------------------------------------------------------------- | | "Resetting your workspace" | A reset is running. | Wait. You return to setup when it ends. | | "Reset needs another try" | A reset stopped part way. Your data is already removed. | Choose **Resume reset**. | | "Restore is ready to continue" | The workspace is stopping so a backup can be applied. No new work can start. | Wait. If the screen doesn't change, choose **Stop and restore**. | | "Restore needs attention" | A restore is running or stopped part way. The workspace stays stopped until it finishes. | Wait. If the screen doesn't change, choose **Resume restore**. | | "Restore complete" | The backup was applied. | Choose **Start workspace**. | | "Restore could not finish" | The restore failed. Your original workspace is safe. | Choose **Continue with original workspace**. | | "Workspace is offline" | Your workspace isn't running. Your saved data is kept. | Choose **Restart workspace**. It can take up to a minute. | | "Setup needs another try" | Setup didn't finish. Your data is safe, and a retry makes no copy. | Choose **Retry setup**. | | "Setup needs us" | Setup failed in a way a retry can't fix. Your data is safe. | Email support@squadroom.app. | ## Related pages - The numbers behind these words, such as when a task counts as quiet: [Every limit and starting value](/docs/limits-and-defaults). - A task that doesn't move: [Get a stuck task moving again](/docs/stuck-tasks). - Answering asks: [Answer questions and approve drafts](/docs/tickets). - What each term means: [SquadRoom terms](/docs/glossary).