Look up every status word SquadRoom shows on tasks, tickets, docs, scheduled jobs, Chat, your squad, integrations, billing, and your workspace. See what each means and what to do.
Nothing, unless the reason names something to fix.
"Stopped ·" a reason, "Retry or comment to continue."
Runs kept failing, and retries stopped.
Fix the reason, then choose Retry or comment.
"Stopped after repeated failures. The SquadRoom team has it. Retry or comment to start again."
Runs kept failing or ending early, and retries stopped. The SquadRoom team is told.
Nothing is needed. To start it again now, choose Retry or comment.
The reason in a "Stopped" or "Last run failed" line:
Reason
What to do
"agent runtime needs an update"
Update your workspace from the account menu when Update shows Available. Until then, there's nothing to do.
"model provider sign-in failed, reconnect it in Settings"
Reconnect the provider in Settings > Model Providers.
"model provider rejected the request"
Check your provider account and model in Settings > Model Providers.
"model provider is not responding"
Wait, or add a fallback provider in Settings > Model Providers.
"the last run crashed"
Choose Retry.
Inside a task
Status
What it means
What to do
Working
A run is going.
Nothing.
An ask type and "· waiting on you", such as "Approval · waiting on you"
An open ticket on this task needs you.
Answer it in the task or under Tasks > Tickets.
"Waiting for owner input"
The task is Blocked and waits for you.
Open Tasks > Tickets.
In the Plan, the mark beside each step shows whether it is done, to do, or under way. A dropped step shows "Dropped:" and the reason.
Under Who worked on this, each squad member shows "is working on it", "starts soon", "could not finish", or what it did. One that ran out of time shows "Ran out of time before returning."
Priority
Priority
Where it shows
Low, Normal, High, Urgent
On New Task and in the All Priorities filter. A new task is Normal.
Urgent, High
On a ticket row, when the squad member set that priority. A normal or low ticket shows no mark.
Tickets
Tickets are under Tasks > Tickets. The tab shows how many are open, such as Tickets 2.
Status
What it means
What to do
Approval
Your squad asks you to approve an exact action or draft before it happens.
Choose Approve, or Request changes and say what to change.
Decision
Your squad asks you to choose between options.
Pick one, or more when the ticket allows it, or choose None of these fit and write your own.
Question
Your squad needs a fact from you, or access only you can give.
Type the answer.
"N awaiting you"
How many asks still need you.
Answer each one.
"Answered"
You answered every ask.
Nothing.
The age with a clock
The ticket has waited over 24 hours. Point at the clock to see "Waiting for over 24 hours".
Answer it, or archive it if you no longer need it.
"Urgent" or "High"
The squad member marked the ticket urgent or high priority.
Answer it first.
On Dashboard, Needs you lists the same tickets, each with Review ticket or "N answers needed".
Docs
Status
Where you see it
What it means
What to do
"Checked N days ago"
A research note
When the note was last checked. It's reused as it is until it reaches its age limit.
Nothing.
"Re-check due"
A research note
The note passed its age limit. The next task that needs it updates it first.
Nothing.
"Latest"
A doc's Version history
The newest saved version.
Nothing.
"Saved version"
A doc opened from a report or a ticket
The exact version handed to you. It can't change.
Nothing. Open the doc from Docs for its newest version.
"Locked while this document is attached to an open Ticket."
A doc on an open ticket
You can't edit it until the ticket closes.
Answer the ticket.
"Document unavailable" or "Saved version unavailable"
A doc you open
The doc or the saved version is gone, for example archived.
Close it.
Scheduled jobs
Scheduled jobs are on Calendar, under Scheduled Jobs.
Status
What it means
What to do
Active
The job runs on its schedule.
Nothing.
Paused
The job doesn't run: "No runs will start automatically".
Choose Resume Schedule.
"Next" and a time
When the job runs next.
Nothing.
"Next run not available yet"
The next run time isn't worked out yet.
Wait.
Run now, Starting, Running
The job's run button. While it says Running, no second run starts.
Wait for the run to finish.
"Telegram Home Channel Not Set"
Telegram is connected, but no Telegram user ID is saved, so results can't go there.
Add your ID from @userinfobot under Your Telegram user ID in Settings > Messaging.
Each run under Recent runs shows one of these:
Run state
What it means
What to do
Queued
The run's task waits to start.
Nothing.
Running
The run is going.
Nothing.
In review
Your lead is checking the run's work.
Nothing.
Needs input
The run waits for your answer.
Answer its ticket under Tasks > Tickets.
Proposed
The run suggested more work.
Start or dismiss it under Tasks > Suggestions.
Completed
The run finished.
Open it to read the result.
Archived
The run's task was archived.
Nothing.
Failed
The run didn't finish.
Open it for the reason, then choose Run now or fix the job.
Playbooks
Playbooks are on Skills > Playbooks.
Status
What it means
What to do
Available
You haven't set up this playbook. The card shows no mark.
Choose Set up.
Setup in progress
Your lead is setting it up in Chat.
Finish the setup in Chat.
Setup incomplete
The setup stopped before it finished.
Start the setup again.
Installed
The playbook runs.
Choose View skill to read it.
Not running
You stopped its job on the Calendar.
Choose Set up again to run it again.
Needs attention
3 runs in a row failed, and the playbook paused.
Check its schedule on Calendar, then resume it.
Setup unavailable
Your workspace can't set it up right now.
Try again later.
Chat
Status
What it means
What to do
"Thinking"
The squad member is working on a reply.
Wait, or send a message that waits its turn.
"Worked for" and a time
The reply is done. Open it to see the work behind it.
Nothing.
"Recovering reply"
The reply failed, and SquadRoom is retrying it.
Wait.
Retry reply
The reply failed.
Choose it to try again.
"Flagged for internal repair. No action needed from you."
The reply failed after its retries, and SquadRoom flagged it.
Nothing. Send a new message if you need an answer now.
"Reply stopped"
You stopped the reply.
Send a new message.
A waiting message with Steer
Your message waits for the current reply to end.
Choose Steer to stop the reply and send it now.
Live browser
Status
What it means
What to do
"Live Session"
A squad member is using a browser, and you can watch.
Choose Take Control to use it yourself.
"User in Control"
You control the browser, for example to sign in.
Choose I am done to hand it back.
"Browser session unavailable"
The session ended.
Close the window and go back to Chat.
Squad
Status
Where you see it
What it means
What to do
"Working"
The squad member's profile, and Squad on duty on Dashboard
It has a task in progress. Squad on duty says "Working on N" when it has several.
Nothing.
"Waiting on you"
The profile, and Squad on duty
One of its tasks is Blocked.
Answer its ticket.
"Idle"
The profile, and Squad on duty
It has no task in progress. Squad on duty shows when it was last active instead, if it has been.
Nothing.
"Paused"
The squad member's card
You paused it. It starts no new work, and the rest of your squad keeps going.
Choose Resume.
"No active task"
The squad member's card
It isn't working on a task.
Nothing.
"Never active"
The squad member's card
It hasn't worked on a task yet.
Nothing.
"Ready for the next Task"
Squad on duty
It has no current or recent task.
Nothing.
Four counts sit at the top of Dashboard. Active agents is squad members working now, and In progress is tasks moving now. Waiting on you is open decisions, and Done today is tasks finished today.
Skills
Skills on Skills > Marketplace carry one of these marks:
Status
What it means
What to do
Works in SquadRoom
The skill installs and runs in your workspace.
Choose Install.
Needs adapting
It installs, but your squad has to adapt parts of it.
Install it if you still want it.
Not for SquadRoom
It's made for another kind of computer or tool and can't be installed.
Pick another skill.
Won't install
It breaks an import rule, such as being larger than 5 MB, and can't be installed.
Pick another skill.
Not checked yet
SquadRoom hasn't checked it yet.
Install it with care.
Installed
It's in your workspace.
Find it under Your skills.
"Not assigned"
A skill under Your skills that no squad member uses.
Assign it to a squad member.
Integrations
Status
Where you see it
What it means
What to do
"Not connected"
An app's card
No account is connected.
Choose Connect.
"Connecting account"
An app's card
You started a sign-in.
Finish it in the window the app opened, then choose Refresh.
A check mark
An app's card
At least one account is connected and working.
Nothing.
"N accounts"
An app's card
How many accounts you connected.
Choose Manage to see them.
Each account under Manage has a dot. Point at it to read its state:
State
What it means
What to do
Connected
The account works.
Nothing.
Starting, Pending
The sign-in isn't finished.
Finish it, then choose Refresh.
Expired, Failed, Revoked
The account stopped working.
Disconnect it and connect it again.
Disabled
The account is turned off.
Connect it again if you need it.
When an account becomes Expired, Failed, or Disabled, the bell at the top also tells you to reconnect it, such as "Your Gmail sign-in expired. Reconnect it so your squad can use it again." Selecting it opens Settings > Integrations. See Reconnect an account.
Custom servers under Custom show one of these:
Status
What it means
What to do
"Not authorized"
The server needs you to sign in.
Choose Connect.
"Connected"
You signed in to the server.
Nothing.
"Token auth"
The server uses the token (a fixed access code) you pasted.
Nothing.
"No auth"
The server needs no sign-in.
Nothing.
Model providers
Status
Where you see it
What it means
What to do
Set up
A provider's row in Settings > Model Providers
The provider isn't connected.
Click the row to connect it.
Connected
A provider's row
The provider is connected.
Nothing.
Reconnect
A provider's row
The provider refused one of your accounts.
Open the row and sign in again, or replace the key.
"Active"
An account in a provider's window
Your squad runs on this account now.
Nothing.
"Available"
An account in a provider's window
Saved, but not in use.
Choose Use to switch to it.
"Sign-in expired"
An account in a provider's window, and Settings > Usage
The provider refused the account on its last run.
Choose Sign in again or Update token.
"Key rejected"
An API key (your provider's secret code) under Rotation order
The provider refused the key.
Replace the key.
"In use now"
Model accounts in Settings > Usage
Your squad runs on this account now.
Nothing.
"Ready to take over"
Model accounts
It takes over when the account in use hits its limit.
Nothing.
"Saved, not in rotation"
Model accounts
Saved, but it won't be used.
Make it active in Settings > Model Providers if you want it used.
Active, Ready, Set up
An image provider's row
In use for images, ready to use, or not set up.
Choose Use as default on a ready provider to use it.
Messaging
Status
What it means
What to do
Connected
Your Telegram bot is connected: "Telegram is connected".
Nothing.
Not connected
No bot is connected.
Add a Bot Token in Settings > Messaging.
Credits
Status
Where you see it
What it means
What to do
A number with a spark icon
The top bar
Your credits left. It changes color when credits run low or out.
Click it to open Settings > Usage.
"Credits running low"
The sidebar
Under 15% of this cycle's credits are left.
Choose Top up credits, or wait for the reset.
"Credits are used up"
The sidebar
No credits are left, so research is paused. Your squad isn't paused.
Choose Top up credits, or wait for the reset.
"No credits on the free plan"
The sidebar
The Free plan has no credits.
Choose Upgrade to Launch.
"Monthly limit almost reached"
The sidebar
You used 80% of your monthly limit.
Choose Review limit.
"Monthly limit reached"
The sidebar
The whole squad is paused.
Choose Raise limit, or wait for the next cycle.
Billing
Status
What it means
What to do
Free
You have no paid plan.
Choose Upgrade to Launch.
Active
Your Launch plan is paid and renews.
Nothing.
Pending
Your payment is being processed.
Wait.
On hold
Your plan is on hold.
Check your payment method under Manage subscription.
Payment failed
Your last payment didn't go through, so your squad is paused.
Choose Subscribe again.
Cancelled
You cancelled your plan.
Nothing, or choose Manage subscription.
Expired
Your plan ended, so your squad is paused.
Choose Subscribe again.
Inactive
Your plan isn't active.
Choose Manage subscription.
Rows under Billing History show the payment's state from the payment provider: "succeeded", "processing", "failed", or "cancelled". A refund shows as its own Refund row.
Backups
Backups are in Settings > Workspace, under Data & Backups.
Status
What it means
What to do
Pending
The backup is being made.
Wait, or choose Retry pending backup if it stays pending.
Failed
The backup didn't finish.
Read the reason under it, then make a new backup.
"Secrets included" or "Secrets excluded"
Whether the backup holds your keys and secrets.
Nothing.
Preparing restore…
SquadRoom is stopping the workspace to restore the backup.
Wait. Don't start new tasks.
Restoring…
The backup is being restored.
Wait. Don't start new tasks.
Restored
The restore finished.
Nothing.
Restore failed
The restore didn't finish.
Read the reason, then go on with your original workspace.
Resume squad shows while the squad is paused: no new runs, wake-ups, or scheduled runs start.
Choose Resume squad to start again.
Update with Available
The account menu
A newer version of your workspace is ready.
Choose it, then Update workspace. Your squad is away for a short time. Your work and settings stay.
"Your squad is getting an upgrade"
The whole screen
Your workspace is updating.
Wait. Everything is where you left it.
During setup, the title says "Your squad is moving in." while your workspace is built. It says "Your workspace is ready." when it's done, or "Setup needs another try." if it failed.
When your workspace isn't ready, a recovery screen shows one of these:
Screen title
What it means
What to do
"Resetting your workspace"
A reset is running.
Wait. You return to setup when it ends.
"Reset needs another try"
A reset stopped part way. Your data is already removed.
Choose Resume reset.
"Restore is ready to continue"
The workspace is stopping so a backup can be applied. No new work can start.
Wait. If the screen doesn't change, choose Stop and restore.
"Restore needs attention"
A restore is running or stopped part way. The workspace stays stopped until it finishes.
Wait. If the screen doesn't change, choose Resume restore.
"Restore complete"
The backup was applied.
Choose Start workspace.
"Restore could not finish"
The restore failed. Your original workspace is safe.
Choose Continue with original workspace.
"Workspace is offline"
Your workspace isn't running. Your saved data is kept.
Choose Restart workspace. It can take up to a minute.
"Setup needs another try"
Setup didn't finish. Your data is safe, and a retry makes no copy.
Choose Retry setup.
"Setup needs us"
Setup failed in a way a retry can't fix. Your data is safe.